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Microsoft Admits *ALL* Xbox360's Are Defective

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Thursday, 12 July 2007

If you thought that Sony was the only console manufacturer having a really bad day, guess again. After many months of public complaints and outcries, Microsoft has publically admitted that *ALL* (as in every single one ever sold) Xbox360's have a design defect that can lead to their failure. Though Robbie Bach, head of Microsoft's Xbox360 Division refused to elaborate on the issue, the general consensus is that it's one of botched thermal design management and inadequate dissipation of heat leading to component failure. All of the nearly 12 million units currently in the hands of consumers are affected. Though Microsoft has not issued a global recall, they have tripled the warranty coverage period, and are expected to have to dole out over $1 Billion to correct the situation. CRN Australia Reports...

(Editor's Footnote: We really had no idea just how much of a firestorm this would create, both for the gaming community or us personally. Microsoft now has the entire audio content of the conference call CRN Australia based their story on available, and you can listen and decide for yourself what is (and more importantly isn't) being said right here. Future politicians could learn something from this...)

Microsoft has admitted that every one of the 11.6 million Xbox 360 consoles sold in the past 19 months suffers from a design flaw that could cause the device to fail.

The firm will extend the warranty coverage from one to three years to compensate consumers, but does not plan to instate a recall or exchange programme.

Microsoft gaming chief Robbie Bach claimed in a conference call with financial analysts that the design issues surfaced recently.

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Comments

reply

LocSec (124.178.60.xxx) 2007-07-13 07:31:01

wheres the real official sources of this being true. Or is it another fabricated sony-fanboy lie.

Ya muchachos!

Mr Frank (85.140.188.xxx) 2007-07-13 07:44:42

This is one of the funniest news i've ever seen/

Let's do a barrel from Xbox 360/

No recall?!!! WTF!

Grrr (12.144.36.xxx) 2007-07-13 10:19:01

No recall == Class Action. It's your mess Microsoft, fix it.

Don't be a moron

Jon (63.144.166.xxx) 2007-07-13 11:36:21

The 360 will only fail if you keep it locked up in a tight confined space where the heat can't escape. If you keep your unit on a shelf where air can flow around it easily and the fan can pull in fresh air, it won't overheat. Unfortunately, the unit is very loud because of the hi-powered fan and most people want to keep it in a cabinet to cut the noise. I just turn the volume up really loud.

shobuikosu

James m (217.42.30.xxx) 2008-03-25 06:57:00

For fu!!s ske. Well I guess having my brand new 360 on the table next to the TV wasn't quite enough ventilation for the piece of junk. Played about 9 games right through 'not in one go' and the red ring appeared and locked me out. So 360 lovers, I find this article dead on, along with all the other articled on the 'red ring of death'...

retaded fan boys

just me (66.185.0.xxx) 2007-07-13 11:58:49

IF the story is true, then at least micosoft has the balls to come out and say "oops, sorry" and as for a recall, all of them are still over warranty. if yours is broke, send it to microsoft, if it's not broke...stfu.

the xbox1 was awesome hardware, xbox360 not so much, but sony had been no better, PS2 was crap and they never came out and said they screwed up, and PS3 takes the cake for heat issues.

Morons

Sir_ Winkey (67.41.232.xxx) 2007-07-13 12:11:59

I always knew that Microsoft was corrupt.

Jon i have to disagree

Kev (68.196.21.xxx) 2007-07-13 13:14:22

I keep my 360 in an AC'd room out in the open, and it just stopped working while i was playing crackdown. There should be a recall.

Ignorance

Piet van der Weld (87.53.61.xxx) 2007-07-13 13:19:45

PS3 has less than 1% failure rate, moron. Keep your heat issue FUD to yourself.

Well

D0nni3 (86.129.33.xxx) 2007-07-13 13:23:41

I have a 360 got it on uk launch not had a problem yet but i will be pissed if it dies anytime soon!

i have a PS3 and that thing can get hot (not as hot as the 360) just seems like better build quality to me and on opening them both up that becomes more than apparent

Ha

Jeremy (67.151.201.xxx) 2007-07-13 13:26:16

Quote:

The 360 will only fail if you keep it locked up in a tight confined space where the heat can't escape. If you keep your unit on a shelf where air can flow around it easily and the fan can pull in fresh air, it won't overheat. Unfortunately, the unit is very loud because of the hi-powered fan and most people want to keep it in a cabinet to cut the noise. I just turn the volume up really loud.

Pure bullshit. My console at home, and many here at work(at a game developer) have failed while they sit happily in the wide open in a comfortably cool environment(65-70 degrees)

LocSec's pimp

tuc (124.179.120.xxx) 2007-07-13 13:28:37

written by LocSec, July 13, 2007
wheres the real official sources of this being true. Or is it another fabricated sony-fanboy lie.

Are you bloody blind? Or just ignorant.

XBox 360 failures are a fact

internetidiotsdontusetheirreal (64.157.7.xxx) 2007-07-13 13:29:46

Both the wii and ps3 have < 1% failure rates. Which one would I buy? Both.

Why do so many people blindly support a corporation which is actively ruining the computer industry in order to increase its own profit margin?

1% failure rates?

huh? (131.107.0.xxx) 2007-07-13 14:25:09

sony and nintendo have published their failure rates?! how cool and daring!

where on their respective websites can i retrieve these stats, or is there a customer service #? before i buy *any* of the game consoles mentioned, i'd love to check this out.

This article is old and now be

FanboysSuck (67.183.102.xxx) 2007-07-13 14:26:13

MS has has made NO further comments on the 360 RROD. This is somebody reposting old news and now emphasizing *ALL*. I have 2 360's and both are over 1.5 years old, neither have any issues. WTF is up with Australia, go screw a kangaroo or something and get off the internet with your over dramatized news. Go buy the FN PS3, but if you want to play games and have the best experience, hardware problems or not the Xbox 360 owns!! Of course the PS3 won't fail, because you will hardly turn it on unless you want to watch a Blu-ray movie.. That is if your Blu-ray doesn't have DISC ROT! That's right those precious Blu-ray discs will rot on you faster than a steak in the sun. See I can dramatize FUD news too..

MS offers a 3 yr warranty, better than any of the consoles. You can be guaranteed if anything goes wrong you will get it replaced FREE of charge. That's what's important here!

OK

Tony (75.49.220.xxx) 2007-07-13 15:48:44

"wheres the real official sources of this being true. Or is it another fabricated sony-fanboy lie. "

This should be quoted. MS has not said this, they have not released any numbers.

Any defect in the world can be construed as being possible on all units. How is that news? This is true of Car seats, cars, electronics and so forth. The difference is that, if you really look into it, the things that get recalled usually are because of health concerns. Defective carseats, food issues, exploding Sony batteries, faulty power supplies on the Xbox. No one is getting physically harmed by the three red lights issue.

The PS2 laser issues could have potentially happened to every single PS2 (and while this seems as though it was as common as the 360's issues, Sony never recalled a thing--they only fix it for free due to a lawsuit agreement), but it didn't happen to every last one. Even still some of the original batch still work fine. Much like that, there's no really any room to presupp...

totally inaccurate

wow (205.171.59.xxx) 2007-07-13 16:39:41

Microsoft's three year warranty only applies if you get the red circle you idiot, anything else is not covered under the extended version.

mullet (Registered) 2007-07-13 17:16:01

More of a reason not to purchase Microsoft products.

Terrible News for 360 owners

Dartmerc (58.104.242.xxx) 2007-07-13 17:59:45

Quote:

MS offers a 3 yr warranty, better than any of the consoles. You can be guaranteed if anything goes wrong you will get it replaced FREE of charge. That's what's important here!

Isn't it more important for it to not break? And I think a great reply would be for sony to introduce a 3 year, or maybe even longer warranty, they have a great product quality and if the console is kicking on for 10 or so years, I don't think it's an unreasonable idea.
Xbox will be dead in two years, unless M$ continue to bring out new revisions, but then you've got the issue with PCs, no one has the same specs.
And about Blu-Ray rot, simply doesn't exist.

American fanboys...

guru (89.110.200.xxx) 2007-07-13 19:12:43

Lol, Is it possible that someone saying that PS3 heats up to ?

PS3 is the coolest and the most silent hardware this generation.

Americans cannot make cars and electronics, and that's a fact.

Blah...

NMI (76.223.215.xxx) 2007-07-13 21:09:09

I have had my 360 for just over a year. I have my 360 standing on its side, connected to an Intercool base stand (which connects via the USB port). The Intercool base is then on a piece of old pressboard shelving on the floor. The powerpack (aka The Brick), I have hanging using some eyehook screws that are mounted into the bottom of a shelf with some of the wiring you would use to hang up picture frames. The power pack/cord/Brick is suspended within this. Works great for me. Never had a problem.

Fanboys are like Republicans

Steve Savage (70.233.171.xxx) 2007-07-13 22:14:04

In response to : "Don't be a m

bjb_nyj101 (69.224.167.xxx) 2007-07-14 00:21:29

lol you think thats the answer? the console shouldnt be overheating.period. Microsoft knows this, and thats why they are spending over $1 billion to fix this issue. They are admitting they f*cked up, not telling there customers "dont keep your 360 in a closet" lol

Pfffttt...What a load of marsu

Paul Descartes (68.62.243.xxx) 2007-07-14 00:28:02

Phase Hydra indeed.

m$=fail

jimmy (125.237.15.xxx) 2007-07-14 01:40:15

its due to rushing it out without proper testing ,what a joke red rings of death lol microshit you fale!

In response to: 'This article

Some Guy (125.63.168.xxx) 2007-07-14 02:57:28

Hey, I live in Australia and kangaroos are only live in the outback. So go eat some hot dogs yankie. (PS3 is better that XBOX 360)

SPOKEN TRUE GURU

WORD!!! (75.54.112.xxx) 2007-07-14 07:35:10

"americans cannot make cars and electronics"

wow (219.77.222.xxx) 2007-07-14 10:57:14

wow and you know whats funny?
people completely ignore news like these and jump over talking about
how the ps3 cut off was a scam and whatnot.

hahaha

seriously? xbox fans need so seriously consider jumping ship or asking for better services. and this is their second time, the original xbox had similar problems too.

got damn!!!!!

they are really careless.. but oh well, they sold you the goods.

haha its like MS is a crack dealer and they are selling you that cheap but dirty rocks, yet the fiends keep coming back knowing the crack rocks (360's) aint good.

its hilarious.. ill stick to my ps3 thank you.

Why cant we all just get along

Sweden!!! (81.229.68.xxx) 2007-07-14 13:34:39

All consoles is going to break sometime. I can promise you that the consoles are programmed to fail after...maybe 3 years. They would be stupid to build it so it can hold in 10 years.

honestly..

mark (64.230.127.xxx) 2007-07-14 16:55:49

honestly, my 360 has never encountered a problem yet, none of my friends 360's have encountered a problem either, only one who bought it lik the day it came out, so shut up ..

You ALL SUCK

OOG 2 (58.105.51.xxx) 2007-07-14 20:53:08

I've had my INTELLIVISION MK1 for twenty five years now and it has never failed.
JUMP ON BOARD PEOPLE!!

;D

Hatch (24.211.202.xxx) 2007-07-14 22:07:54

You are seriously full of crap jon. My 360 had it's own specially constructed open air shelf with great circulation. It failed. Saying they only develop issues in enclosed spaces is infantile and pure tripe. That is the sort of head in the sand poking reserved for fanboys and that jerk Peter Moore.

greene33 (75.20.217.xxx) 2007-07-14 23:28:08

ps1 8 years still working
dreamcast 6 years still working
ps2 5 years still working
xbox 4 years still working
360 #1 4 months, RROD, replaced
360 #2 6 months, RROD, replaced
360 #3 3 months, Ebay.

yep

sally (84.71.31.xxx) 2008-01-17 13:28:26

you are so right, we have just put the phone down to xbox after our 360 came back yesterday after the 2nd sending back from the RROD,we plugged it in with our new unplayed Call of Duty 4 that i got for an xmas prezzi,pressed the on button and WHAM yet ANOTHER RROD,the oh so helpful (not) people at xbox support said we would have to wait 10/20 working days before we would get it looked at and sent back within 3 weeks, they couldnt get it round their thick heads why we were not that happy about their timescale,my advice to all gamers out there, send it back,get a new/rec unit back then EBAY THE BUGGER!!! then go out and buy a PS3 !!!

PC Gaming

Kenshyn (74.141.15.xxx) 2007-07-15 11:55:11

PC Gaming > Wii > PS3 and 360.
Games on the console > Game Console, which means 360 > PS3 :o GG.

David C (72.224.225.xxx) 2007-07-15 15:27:24

My 360 was 4 feet up on top of an open audio stand in an air conditioned room and shit the bed in less then 2 months. Microsoft took it back telling me they would return it or send me a refurbished one in about 2 weeks. It's been 4 weeks so I called them and they said I can expect it back in 4-6 more weeks. Don't get me wrong...I loved the thing when it was working but this is retarded. I went and bought a PS3 and once you do the math, to get the 360 up to the level of a PS3 you need:
Console- 399.99
Rechargable battery pack- 14.99
Charge kit- 32.99
HD DVD Player (even if you don't want it...comparison reason)- 199.99
Xbox Live Combo (wireless adaptor, 12 month live gold, 1600 points)- 169.97
GRAND TOTAL- 817.93

So for a little over 800 dollars I got my 360 to do most of what the PS3 can do straight out of the box for 2 months. I feel great about my XBox 360 purchase. They shafted us on the console and force you to buy the overpriced accessories. 100 dollars for a wireless netw...

Sigh you guys have to get a gr

SciOps (66.67.20.xxx) 2007-07-15 15:41:33

Seriously, Sit down and think a sec xbox fans or users or w.e. So people are saying if you get the Redlight youa oron idiot ETC. Well wait till it happens to you just wait till it does and then you wont be singing the same tone and backing MS up.. I have a PS3 and had a xbox360 but the thing is my xbox died 2 times and had it replaced twice. my ps3 is running fine knock on wood. I just dont see how people can back a company that really doesnt care about there customers... Why dont we stay off the xbox and ps3 fan boy thing for once and think about us not a company. I work hard fo my money and when a big bizz like this makes a so called Opppps, Its almost like taking my money out of my wallet and just ripping it up. but w.e think what you want

Good for Microsoft for admitti

360 Owner, PS3 Soon (24.84.101.xxx) 2007-07-16 02:53:17

Why are people giving Xbox "credit' for admitting and addressing their problem? Here is a better idea, prevent the damn problem in the first place. Just because you will give me 3 years of free fixes doesn't mean it is ok. I shouldn't have to get it replaced every few months.(my first one lasted 7 months, on my 2nd now.) Add this in with 360's perfected ability to annihilate games if moved slightly and you got yourself the doom machine. There is a reason why the 360(20gb) cost $330 back in November and they were making around $70 a console, because it's so poorly made. I still have my Sega Master System and that still bloody works. I thought the Elite addressed these issues...nope. My friend got an Elite, lasted him 1 month till he got the lights...good times. This console was rushed in it's production so it could be released first, plain and simple.

Here's the proof!!

Ben (82.112.145.xxx) 2007-07-16 06:34:48

Still have one tho!

http://microsoft.shareholder.com/webcast/MediaPresentation.asp?MediaID=26282&MediaUserID=0

its how u handle it or somethi

Chalmer (207.42.182.xxx) 2007-07-16 09:36:57

All we have to do is take care of our game consoles and not over do it(dont playit to long cause it will really heat up) u know i have a nintendo gamecube and it doesnt heat up to fast because it comes with a ventilation sistem inside and its a small consoles and easy to take with you and it has good games of all kinds.
I KNOW ITS NOT ANY OF MY BUSSINES BUT I'M JUST TRYING TO HELP.

THE LONGEST LASTING

sega (66.71.62.xxx) 2007-07-16 13:08:54

my sega genesis has been working for 20 years... sonic 2 is still the best game out... no "loading" times on games If you guys are upset with your nexgen consoles give Genesis a shot.

Stop bragging about PS3, it i

punwisp (207.118.92.xxx) 2007-07-16 13:20:10

Console

Jonny (208.28.201.xxx) 2007-07-16 13:22:49

My Xbox has been in a closed cabinet for a year now and never has a minutes trouble with it

Guy Incognito (87.194.199.xxx) 2008-03-10 20:07:38

try plugging it in.

LMAO @ punwisp

geezer (69.253.106.xxx) 2007-07-16 16:50:29

Reading what punwisp wrote actually made me laugh. I have never heard of any houses burning down because the ps3 got hot. Whoever said ps3 can't play ps2 games? Mine plays em without a hitch. IMHO you sound like your pretty pissed off because your 360 burned out on you or is going to in the near future. I think 360 has some great games, but I would feel extremely cheated if I bought one only to find out that the company knew there was going to be a major problem, but decided to get it onto the market just for bragging rights. That's just bad business. The 360 owners who have had the misfortune of their consoles burning out should file a class action lawsuit. Is it fair that they spent their hard earned money on a product they were lead to believe is superior only to find out there is a major problem with it and the company knew about, but profit and bragging rights were more important than their customers? And who gave them the right to decide when nextgen consoles should be released a...

punwisp is retarded

David C (72.224.225.xxx) 2007-07-16 17:26:52

The PS3 burned down houses....I must have missed that one, I did see a picture of the Loch Ness Monster with a PS3 straped to it's back. As for being rushed, I seem to remember a number of delays. I'll have to check up on some screenshots of the 360's games to compare, I have 10 of them but unfortunatly I can't use them. I've tried to stare at the pictures on the case and read the manual over and over but I just don't get the rush of actually playing the games. Bottom line, games make the console, not the spec's of the machine. I'll tell you what though, a mediocre game running on the PS3 is better then an great 360 game sitting on a shelf next to my pile of HD, controllers, and power cords. Maybe I'll try spinning the game real fast on my finger...that will probably work better then the Xbox 360.

Sega's right, the Genesis does kick ass. My Sega CD died after 9 years but the Genesis works great. My NES has been running since 1986....Robbie the Robot only lasted a year thou...

Re: Stop bragging about PS3, i

dreamweapon (70.91.248.xxx) 2007-07-16 17:48:37

OMFG....for a guy to spend several minutes typing a rambling, nonsensical post denouncing others for being "ignorant", but to perpetuate within that self-same post some idiotic delusion that the PS3 isn't backwards compatible shatters the unintentional comedy scale, buddy.

Maybe you should take your own advice and actually research a subject before you spout off, clown. It's the Xbox 360 which is sketchy at best with earlier games; the Sony and Nintendo both work swimmingly with earlier games.

Now get off the computer, your daddy needs it for Quicken. Moron.

X360 rules,,,NOT

Thor (81.18.48.xxx) 2007-07-16 19:14:42

Bought x360 six months ago and after 4 months it broke down. Waited 2 weeks to get it back and after 1 more months red lights appeared again and i'm sick of it (btw they returned same console repaired to me - checked s/n). I played nearly 1/2-2hours a day, not much just for plain fun.
Now i'm back on my 5 years old ps2 and playing it till i buy PS3 (need to get enough money, but will be worth). Fantastic games are comming out for both consoles but i'm really affraid to have another ROD cuz ill break down the console then.
Thank u Microsoft for your stupid incomplete product

Stop bragging?

Generalkhaos (216.94.38.xxx) 2007-07-16 21:20:11

hahahaha stop bragging eh, i love the 360 but xbox enthusiasts are the most arrogant bastards around, as much as I love the 360, i found it incredibly hard to claim that it is the best system around, currently i have 3 red lights of death, prior to this i have had plenty of freezing, graphical glitches, and more freezing. lots of unable to read discs too. these are not symptoms of the greatest next gen console around. NUFF F***ING SAID. lol

No we won't shut up

Entity (81.99.155.xxx) 2007-07-17 08:25:14

"honestly, my 360 has never encountered a problem yet, none of my friends 360's have encountered a problem either, only one who bought it lik the day it came out, so shut up .. "
well my 360 is in for repair for the 3rd time, even though it is in a well ventilated area at all times, my 2 mates have also had their 360s fail on them too. On FFXI I have also known of 2 others in my linkshell that have had the rrod and others with dvd drive problems.
So in response to your "evidence" that there is no problem due to the fact it has never happened to you or your friends, my experience of the machine and the word of mouth from others says this is a very real problem, so why don't you take your own advice! or do you only dish it out and not like to take it?

Scotty (74.61.42.xxx) 2007-07-17 09:52:29

Microsoft doesn't need to issue a global recall for the XBOX 360, the product recalls itself by breaking down all on its own.

Ha this is great "punwisp"

Crimson (74.12.48.xxx) 2007-07-22 20:52:14

"punwisp" technically xbox 360 is better then the PS3 including sens sony rushed the PS3 so they can catch up with microsft and nintendo(true) xbox 360 has by far better graphics and more games then the PS3 and if i remember right, cant the PS3 only play PS3 games?

wow man you must be really dum dude ps3 sets a house on fire i think you got it the other way around its more like xbox360 does.

An for having better graphics its the ps3 that does read the specs for both the ps3 an xbox360.

you know why its called 360 because your always going around in circles, its a never ending problem for idoits that buy in to it an ask for more.
you might as well bend over an keep taking up the ass opps your all ready doing that.

an when that 3rd yr ends i would laught if ppl went out to buy it to do it all over again, its called the repeat idoit cash in.

Hell I tested the ps3 on how much it can take dam thing is great I ran one of my for about a month, an nothing went wrong, now do that t...

okay....

xblx (12.163.234.xxx) 2007-07-22 23:17:30

PC Gaming
written by Kenshyn, July 15, 2007
PC Gaming > Wii > PS3 and 360.
Games on the console > Game Console, which means 360 > PS3 smilies/shocked.gif GG.

console that doesn't explode > console that explodes, which means ps3 > 360 :o GG.

Punwisp

Fel (66.91.195.xxx) 2007-07-23 04:06:28

I think he's talking about the lawsuit that some guy filed against microsoft claiming that the 360 burned down his house. The lawsuit was thrown out because it was filed in 04 and the 360 launched in 05. Still, this clarification doesn't help his insanity problem.

Look what the PS3 can do. Can

darkwonders (24.183.135.xxx) 2007-08-16 14:06:01

http://www.ps3fanboy.com/2007/08/13/is-the-ps3-indestructible/

Oh, and I believe everyone is forgetting about a little program called Folding@home for the PS3. That program uses as much of the PS3 as it can. And guess what? I've ran that thing for weeks on end. That's right. My PS3 usually runs 24/7, whether I'm watching a movie, playing games, or running folding at home. And why do people forget that the 360 had crap games when it first started? The only good game that It had in it's first year was Gears of War. Everything else was mediocre... Now after PS3's first year, we will be getting Warhawk, Heavenly Sword, Lair, Uncharted, Racket and Clank Future, UT3, Haze. And what is the 360 getting in it's second year? The only game I can think of is halo.... that's it.... which is just an overhyped halo 2 rehash. oh and Bioshock, but that's rumored to be coming to the PS3 shortly anyways so I'm not worried. Plus it's shared with the PC already. I'm sorry, but the only way that I'll g...

darkwonders

bhanley (75.15.70.xxx) 2007-09-10 07:27:59

look buddy ps3 are gay and becide we had oblivion during are first year and are 2nd we got shadowrun, mass effect, gta 4, and halo3

reg rings

red rings (68.161.111.xxx) 2007-09-17 14:11:55

uh gta is on ps3 too and shadow run sucked balls. 360 sucks and gets pc ports,ps3 will beat it since its oing piss poor in japan and europe.

lol

lol (65.29.105.xxx) 2007-09-17 19:31:53

XBox 360 is poo.

QUIT MAKING JACKASSES OF YOURS

The Voice of Reason: (71.224.6.xxx) 2007-09-17 21:44:53

People who fight over who has the better console are just complete retards. Guess what? They both have their strong points. The 360 has a great library, yet it craps out every two seconds (yes, I realize the latter is an exageration). The PS3 is damn near indestructible, and while it doesn't have a lot of good games yet, there are some possibly GREAT ones coming in the future. Anyone who's idiotic enough to think one system is "Gay" or to think anybody is stupid for choosing the system they did is just retarded. PEOPLE CHOOSE SYSTEMS ON PERSONAL PREFERENCE. THE FACT THAT THEIR PREFERENCES DIFFER FROM YOURS JUST MAKES THEM AN INDIVIDUAL, NOT "GAY" OR STUPID.

LOL (165.21.154.xxx) 2007-11-01 07:03:10

bunch on ignorance fools. fancy arguing over such trivial matters like "which console is better" O MY!! may someone plse help them?!!!

Microsoft Lost My Extended War

Just a Dad Who Owns My 4th Ref (75.65.177.xxx) 2007-11-05 12:33:55

>

When you send in your 360 for repair, Microsoft does not send YOUR xbox 360 back to you fixed, instead they send you some one els's refurbished unit with a different serial number.
This means, the Extended Warranty you had on your Original Xbox 360 is no longer associated with your xbox 360.
If you call 360 Customer Support, they May not have any record of your having purchased the EXTENDED WARRANTY!

That is what they did to me, and I have gotten many more reports from other people who are experiencing the same treatment.

If you pay $49.00 for an extended warranty, and get a copy of your warranty, you had better keep a copy of it for proof that you have the warranty or you will loose the coverage.
Come see... http://www.xbox360defective.com Tell your xbox 360 story! Call xbox support, see if YOUR xbox 360 is In warranty or Out!

WebSpeak Ezine

Stanley Hood (66.140.92.xxx) 2008-02-03 18:02:35

They really do not have to honor an extended warranty if you have no proof you bought it anyway.

Thanks for the warning.

xbox 360 sucks and many resons

sony did better (207.5.239.xxx) 2007-12-08 15:50:27

ok i have got a xbox and and a ps2 and a ps3 a psp and netendo game cube and i no many people that has the 360 and i played it many times but im just saying that the xbox did not do better then the ps2 the ps2 had a hell of alot more games then the xbox and it was a all around better system well back to the issue is the ps3 is also a all around better system agian because one it has never died on people 2 better graphics 3 free online play 4 more memory 5 it has a blue ray disk player and all games are blue ray and blue ray disk players usealy cost about 1000 dollares 6 six axase controllers 7 the never over heat beacuse they have inercooling wires and many fans 8 its silent and 9 there sound qualite that comes from the blue ray disks are amazing 10 they have many feters like playstation store witch lets you and stuff on to your games like maps and wepons and cars to make your games more interesting o and get free demos and you can bye games right then and there 11 there just plain fun...

masterd scrin armies (170.185.118.xxx) 2007-12-10 13:56:09

I like other people have added up the profits gained by mc(microsoft corp)and they have made over 4550000000 off just the xbox 360 system and only needs too pay 1$ billion well how he can do this only have a small fee of a billion dallors now think of the games he sold halo3 command & conquer 3 oblivion just too name a few just think of $71.20x 20000 and im sure it's way more then 20000 but just add that up I mean was does he even need that money he have over 100 billion as it is why not help people it takes about 100 dallors too make 1 360 unit i have made a vow that i will never buy a game/consel from mc i ask that you takme this vow with me becuase they knew about the abnormal heat exsaution of the parts!!! lets bring mc too there knees make them pay for there crimes against gamers everywhere we need too make sure that this is not how we do business that selling items that do not work will not stand with us people of america,britan,scott
land,russia, and all of the other great nat...